I book online (it is the quickest way to grab your preferred time).

Once you book, you will receive a confirmation email with the details you need for your visit. If you do not see it, check your junk folder!

Please arrive on time. Appointments are reserved specifically for you, and your punctuality ensures I have maximum time to perfect your lash set or makeup application! Hand crafted art is best when we aren't rushed! xo

Life happens - I get it. If you need to reschedule or cancel, please give as much notice as you can so I can try to fill the spot with another client.

In Studio Beauty Appointments: 24 hours notice or less results in a 100% service charge.
48 hours or more will be given grace. 💕
(Applicable for Eyelash Extensions, Brow waxing, Lash Lifting)

Weddings: A 25% non-refundable deposit is required to hold your wedding date. Because wedding dates are reserved specifically for you, deposits are not refundable in order to cover administrative fees and loss of income.
Cara may offer to the courtesy of transferring your deposit to other in-studio services offered - but this up to her discretion and not a guarantee.

Booking deposits: Your wedding date is officially reserved once your deposit has been received.

A 25% deposit is required to secure your booking and is calculated based on your bridal service quote. Once your deposit is received, your date is officially in my calendar! You will then get an email confirmation from me confirming I have received your deposit.

Bridal quotes are valid for 30 days from the date of issue. If you're ready to move forward, I strongly recommend securing your date sooner rather than later, as availability can change.

Payment deadlines:

Your remaining balance of 75% is due either during the week of your wedding or on the actual wedding day.

Accepted payment methods:
Debit

Credit Card

E-Transfer

Cash

E-Transfer: You can send payments directly to
[email protected]. Auto-deposit is enabled, so no security question is required.

Credit Cards: A 3.5% credit card processing fee is added to bridal invoices paid by credit card.

You'll receive a receipt through Square for every transaction, providing a clear record of your payment and a transparent breakdown of your individual service costs. No mystery math here. You'll always know exactly what you're paying for!

Please note that GST is charged on all services.

I schedule every appointment intentionally, so punctuality is genuinely appreciated (and it keeps your service relaxed instead of rushed).

If you are running late, please message me as soon as you can. Late arrivals may affect what can reasonably be completed within your booked time.

Lash appointments: If you are over 15 minutes late, your appointment may be cancelled.

Prep: Please arrive with clean lashes - free of makeup, mascara, strip lash glue, and heavy oils.

A "Fill" service requires a minimum of 40% remaining extensions due to the limited service time. If you have less than 40% left, Cara will do what she can to fill your lashes as full as she can in the booked service slot. However a Full set may be required to get your lashes back to 100%.

Aftercare and maintenance matter and has a large impact on how long the extensions will last. You are not required to buy an eyelash extension shampoo, though it is highly encouraged. The eyeball is a mucus membrane and keeping them clean is incredibly important.

Fills + foreign fills: Foreign fills from other artists are welcome when the existing application is clean, properly isolated, and suitable for a safe fill. Poorly applied extensions or excessive stickies may require removal and a fresh full set.

Your comfort and safety are my top priority. Please disclose any known allergies, sensitivities, eye conditions, and relevant skin concerns before your service.

If needed, we may modify the service, adjust products, or (occasionally) decline a service when it is the safest option.
I promise: no judgment, just healthy professional decisions.

While I take every care with products and sanitation, I am not liable for any adverse reactions that could be caused by a makeup product or skincare item,

My private studio is located in the Ellerslie area of South Edmonton.

To protect my privacy, the building access code and unit number are shared privately in your appointment confirmation email (I do not post my private condo address publicly).

If you are having trouble finding the building or parking, just message me directly and I will happily help navigate you!

While I aim to keep my studio a calm, relaxing, child-free space, I also know that life happens, especially for Mothers.

If childcare falls through, I can accommodate one child during your eyelash appointment.

Please bring an iPad, Nintendo Switch or another quiet activity to keep them entertained.
I don't have toys or children's entertainment in the studio, so you'll need to come prepared!

A few things to keep in mind:

My studio is not childproofed.
There are sharp corners, equipment and other items that may not be suitable for little hands.

Children must remain with you and under your supervision at all times. I cannot provide childcare while performing your service.

Please consider whether your child will be comfortable and occupied for the duration of your appointment.

For everyone's comfort and safety, I cannot accommodate additional children or guests.

Regarding other guests: To maintain a safe and comfortable working environment, I am unable to accommodate male guests or adult friends accompanying clients.

I genuinely want you to have the opportunity to enjoy a little time for yourself. A child-free appointment does make for the most peaceful and relaxing experience, but I also recognize that sometimes a little flexibility makes all the difference. ❤️